Terms & Conditions
Terms & Conditions
Welcome to Dr. Monica’s Holistic Physiotherapy Care. These Terms & Conditions govern your use of our website, services, appointment booking facilities, and other interactions with our clinic.
By accessing or using our website or booking an appointment through our website, you agree to comply with these Terms & Conditions.
1. Use of the Website
The information provided on this website is intended for general informational and healthcare-related purposes.
You agree to use this website only for lawful purposes and in a manner that does not:
- Violate any applicable laws or regulations
- Infringe the rights of the clinic or any third party
- Attempt to gain unauthorized access to the website or its systems
- Introduce harmful software, viruses, or other malicious material
- Interfere with the normal functioning of the website
2. Healthcare Information
The information provided on this website, including information about physiotherapy, rehabilitation, exercises, conditions, treatments, and healthcare services, is intended for general educational purposes.
Website content should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Every patient’s condition and treatment requirements may be different. Patients should consult a qualified healthcare professional for appropriate assessment and personalized treatment recommendations.
3. Appointments
Patients may request an appointment through the available contact or booking options on the website.
- Appointment requests are subject to availability.
- Submission of an appointment request does not necessarily guarantee confirmation.
- The clinic may contact you to confirm, reschedule, or modify an appointment.
- Patients are requested to provide accurate contact and appointment information.
4. Patient Responsibilities
Patients are responsible for providing accurate and complete information relevant to their consultation or treatment.
Patients should inform the healthcare professional about relevant medical history, existing conditions, medications, allergies, previous treatments, and other information that may affect their care.
Patients should follow the instructions and recommendations provided by their healthcare professional.
5. Treatment Outcomes
Physiotherapy and rehabilitation outcomes may vary from person to person depending on several factors, including the patient’s condition, medical history, adherence to treatment, lifestyle, and response to therapy.
The clinic does not guarantee a specific treatment outcome or recovery period.
6. Fees and Payments
Fees for consultations, physiotherapy sessions, treatment packages, or other services will be communicated to the patient as applicable.
Where online payment facilities are available, payments may be processed through third-party payment service providers.
The clinic is not responsible for delays or technical issues caused by banks, payment gateways, or other third-party service providers.
7. Cancellation and Rescheduling
Appointment cancellations and rescheduling are governed by our Cancellation & Refund Policy.
Patients are encouraged to provide reasonable advance notice when they are unable to attend a scheduled appointment.
8. Intellectual Property
All content available on this website, including but not limited to:
- Text
- Images
- Graphics
- Logos
- Videos
- Website design
- Articles and blogs
is owned by or licensed to Dr. Monica’s Holistic Physiotherapy Care, unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, or commercially use website content without prior written permission.
9. Third-Party Links
The website may contain links to third-party websites, applications, social media platforms, appointment systems, or other external services.
These links are provided for convenience. We do not control or guarantee the accuracy, availability, security, or privacy practices of third-party websites.
Your use of third-party services is subject to their respective terms and policies.
10. Website Availability
We make reasonable efforts to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
The website may occasionally be unavailable due to maintenance, technical issues, updates, or circumstances beyond our reasonable control.
11. Limitation of Liability
To the extent permitted by applicable law, Dr. Monica’s Holistic Physiotherapy Care shall not be liable for losses or damages arising from:
- Reliance solely on general information provided on the website
- Temporary website unavailability
- Technical failures or interruptions
- Third-party websites or services
- Unauthorized access beyond reasonable security measures
- Failure to provide accurate information by the user
Nothing in these Terms & Conditions is intended to exclude any liability that cannot legally be excluded under applicable law.
12. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using the website, you acknowledge that you have read and understood the applicable privacy practices.
13. Changes to These Terms
We may update or modify these Terms & Conditions from time to time to reflect changes in our services, website, or applicable laws.
Any updated version will be published on this page with the revised effective date.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms & Conditions shall be subject to the applicable jurisdiction of the relevant courts in India.